Privacy Policy
Last updated: 30 October 2026
Exera Ltd ("Exera", "we", "us"), a company registered in Mauritius, respects your privacy. This policy explains what personal data we collect through exera.mu and our services, and how we use and protect it. We are registered with the Data Protection Office and handle data in line with the Mauritius Data Protection Act.
1. Data we collect
- Enquiry details you provide through our contact form, WhatsApp, email or phone, such as your name, business, contact details and the message you send us.
- Client and project data you share with us when we build or operate software for you, governed by your project or service agreement.
- Basic technical data such as general analytics about site usage, where collected.
2. How we use it
We use your data to respond to enquiries, deliver and support our services, meet legal and tax obligations, and improve our website and products. We do not sell your personal data.
3. Sharing
We share data only with trusted service providers who help us operate (for example, hosting and communication tools), and where required by law. Any such providers are bound to protect your data.
4. Security & hosting
Our software runs on secure, encrypted, energy-efficient infrastructure. We apply enterprise-grade security measures and regular backups to protect data against loss or unauthorised access.
5. Retention
We keep personal data only as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.
6. Your rights
You may request access to, correction of, or deletion of your personal data, subject to applicable law. To exercise these rights, contact us using the details below.
7. Contact
For any privacy question or request, contact info@exera.mu or +230 5944 0110. See also our Terms of Service.